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Ohio Attorney Generalís Office (OAG) Ė Phase 2

For this phase of the OAG Project, ACG developed a Telecom Migration Strategy which included a plan / schedule for deployment of OITís hosted VoIP offering. ACG further refined business requirements to include: technical specifications, systems integration, training, implementation planning, cost summary and post implementation support. To ensure that OAG would be ready for migrating to OITís NGTS solution, ACG conducted Site Voice Readiness Validation and provided site remediation plans as necessary. Additionally ACG created Telecom Migration Protocols in order to define and validate internal procedures / protocols for migrating existing OAG business groups / users to OITís next generation hosted VoIP telephony platform and post implementation support and administration.